PRIVACY POLICY

1. Information We Collect

We may collect the following types of information:

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a. Personal Information

• Name, email address, phone number

• Billing and contact details

• Date of birth (if applicable)

b. Health and Intake Information

• Details you voluntarily provide through intake forms, including physical, emotional, or mental health concerns relevant to your session

c. Website Usage Data

• IP address, browser type, device information

• Pages visited and interaction data (via cookies or analytics tools)

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2. How We Use Your Information

We use the information you provide to:

• Schedule and manage appointments

• Personalize services and tailor your sessions

• Maintain secure client records

• Respond to inquiries or support requests

• Improve the quality of our website and services

We do not use your health or personal information for marketing without your consent.

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3. Sharing Your Information

We will never sell, rent, or trade your personal information.

Your data may be shared only in the following limited situations:

• With third-party service providers (e.g., Wix) to facilitate bookings, communications, and data storage

• When legally required by applicable law or court order

• To protect our legal rights or prevent harm

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4. Data Storage and Security

Your information is stored securely using encrypted platforms such as Wix and/or integrated form services. We take reasonable steps to protect your data from unauthorized access, disclosure, or misuse.

Please note that while we follow industry best practices, no online transmission or storage method is 100% secure.

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5. Your Rights

You may:

• Request access to your personal data

• Request correction or deletion of your information

• Withdraw consent at any time (subject to service limitations)

To make such requests, contact us at:
althaeasoulworks@gmail.com

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6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.

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7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

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9. Contact Us

If you have any questions or concerns about this policy or your data, please contact:

Althaea SoulWorks
Email: althaeasoulworks@gmail.com
Location: Toronto, Canada